2019 09 25 Chamber Training Series - Module 2 : Dealing with Workplace Conflict

Chamber Training Series: Module 2

Information about the course

Module 2.  Dealing with Workplace Conflict

Presented by:     Mike Arbogast
                            Senior Consultant
                            Canadian Professional Management Services 

In this program, you will learn effective strategies to resolve employee conflict and how to manage employees who challenge your authority. By understanding the different stimuli to conflict, and why poor employee behaviours develop, you will begin to resolve employee conflict for the long term. With this program you will gain the tools necessary to develop confidence and actively manage the conflict around you.

Additional Modules:
Module 1.     Managing People for First Time Supervisors

Module 3.     Enhancing Employee Performance
Module 4.     Developing Leadership Skills